What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service. This policy also covers similar technologies such as local storage, session storage, and device identifiers used in our mobile application.
For a broader view of how we handle your data, please see our Privacy Policy. For EU/UK-specific rights, see our GDPR Compliance page.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function. They cannot be disabled. They enable core functionality such as authentication, security, and session management.
| Cookie Name | Purpose | Duration |
|---|---|---|
_gse_session |
Rails session cookie — keeps you logged in and maintains CSRF protection | Session (browser close) |
remember_user_token |
Devise "remember me" token — persistent login across browser sessions | 2 weeks |
__stripe_mid |
Stripe fraud prevention — detects anomalous payment behavior | 1 year |
__stripe_sid |
Stripe session identifier — links payment session to checkout | 30 minutes |
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. All data collected is aggregated and anonymous.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics — distinguishes unique users | 2 years |
_ga_* |
Google Analytics 4 — maintains session state | 2 years |
_gid |
Google Analytics — distinguishes users within a 24-hour window | 24 hours |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and interface settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
cookie_consent |
Stores your cookie consent preferences | 1 year |
timezone |
Remembers your timezone for event display | 1 year |
Marketing Cookies
These cookies track your activity across websites to deliver more relevant advertising and measure campaign effectiveness. These cookies are only set with your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp |
Meta (Facebook) Pixel — tracks conversions and ad performance | 3 months |
_gcl_au |
Google Ads conversion linker — connects ad clicks to on-site actions | 3 months |
Mobile Application Technologies
Our mobile application does not use browser cookies but employs similar technologies:
- JWT tokens: Stored securely on your device for authentication (equivalent to session cookies)
- Device identifiers: Used for push notifications and analytics
- Local storage: Caches user preferences and recent activity for offline access
Real-Time Connection Technologies
Our platform uses WebSocket connections (via Action Cable) for real-time features such as live notifications, @mention alerts, and campaign updates. These connections use your existing session cookie for authentication and do not set additional cookies.
Third-Party Services
We work with trusted third-party services that may set their own cookies on your device:
- Google Analytics — Website analytics and performance tracking
- Stripe — Payment processing and fraud prevention
- SendGrid — Email delivery and tracking pixels
- Cloudflare — Security, DDoS protection, and performance optimization
Each third-party service has its own privacy and cookie policy. We encourage you to review their policies for details on how they handle your data.
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies (only essential cookies will be set)
- Customize your preferences by cookie category
- Change your preferences at any time via the cookie settings link in the footer
Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to view and delete existing cookies, block cookies from specific or all websites, and configure how cookies are handled. Please note that blocking essential cookies may prevent you from using the Service.
Instructions for major browsers:
Opt-Out Links
You can opt out of certain third-party tracking:
- Google Analytics Opt-out Browser Add-on
- Digital Advertising Alliance Opt-out
- Network Advertising Initiative Opt-out
- European Interactive Digital Advertising Alliance (EU users)
Impact of Disabling Cookies
While you can disable non-essential cookies, doing so may affect your experience:
- Essential cookies disabled: You will not be able to log in or use the Service
- Performance cookies disabled: We won't be able to monitor and improve website performance
- Functional cookies disabled: Your preferences (timezone, consent settings) may not be saved
- Marketing cookies disabled: Ads you see elsewhere may be less relevant (no impact on Service functionality)
Legal Basis for Cookies (EU/UK Users)
Under the ePrivacy Directive and GDPR:
- Essential cookies: Set without consent as they are strictly necessary for the Service to function (Article 5(3) ePrivacy Directive exemption)
- All other cookies: Set only after you have given informed consent via our cookie consent banner
You may withdraw your consent at any time by adjusting your cookie preferences. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will update the "Last updated" date at the top of this page. For material changes, we will notify users through the cookie consent banner or other prominent notice on the Service.
Contact Us
If you have questions about our use of cookies or this policy, please contact us:
Game Set Engage LLC Email: privacy@gamesetengage.com Subject: Cookie Policy Inquiry