Questions, answered straight.

Game Set Engage is a fan engagement platform for sports clubs — campaigns, check-ins, rewards, and analytics in one place. Clubs create campaigns like matchday check-ins, surveys, predictions, and point auctions; fans join from the Game Set Engage app on their phone and earn engagement points; the club sees exactly which fans show up and how they engage. It launched publicly in 2026 and is free to start on the Local plan.

A fan engagement platform gives a sports club one place to interact with its supporters beyond matchday — running campaigns, rewarding attendance and participation, and turning the results into data the club can act on. Game Set Engage focuses on location-verified engagement: fans check in at the stadium, at partner venues, or from home, and every interaction builds the club's own picture of its fan base.

Setup takes about 15 minutes: create your club, add your details, and you're in the dashboard. There is no review queue or approval step for campaigns — a campaign can go live the moment setup is done. See the step-by-step guides if you want a walkthrough.

No. The Local plan is free for up to 1,000 active fans, with no credit card, no trial clock, and no contract. You only ever pay if your fan base grows past 1,000 — beyond that, extra fans are billed at $0.02 each, or you can move up to a bigger plan.

Any sport, any size — from grassroots and amateur sides to professional clubs and college athletics programs. The platform is the same for everyone; smaller clubs typically start free on Local, while bigger organisations pick the plan that matches their fan base.

Yes. Club owners invite team members by email; accepted invitations get crew access to the same dashboard — campaigns, events, fans, and analytics — with billing and crew management reserved for the owner. Team members are included on every plan, including the free one.

Matchday check-ins, one-tap participation campaigns, shared and unique deal codes, surveys and quizzes, predictions, QR campaigns, and auctions where fans bid engagement points. Each type is configured by points, location, quotas, per-fan limits, and timing — over 350 distinct campaign scenarios from one builder. See features for clubs for the full tour.

The moment you publish it — there is no review queue or approval step. Most campaign types start whenever you set them to; matchday check-in campaigns follow their event's schedule and open an hour before kickoff.

Clubs list a prize — a signed shirt, a VIP experience — and fans bid the engagement points they've earned. Auctions run on points, never money, and bidding live updates for everyone watching. Late bids extend the closing window briefly so auctions can't be sniped at the last second.

A standard deal code campaign gives every participant the same shared code — good for a blanket offer like a merch discount. A special deal code campaign assigns each fan a unique code from a pool you upload or generate, so codes can't be reshared and you can track exactly which fans redeemed.

Yes — prediction campaigns let fans answer questions like a scoreline or first scorer before the match. Entries earn nothing up front; once the club marks the correct answers, fans who got it right are awarded the points. It's a low-effort, high-engagement matchday ritual.

Some campaigns only open once a fan has taken part in another one first — a club might want supporters at the matchday check-in before the prediction game unlocks. The app shows the locked campaign with the reason attached rather than hiding it, so the fan knows exactly which one to finish first. Clubs set this when building the campaign; it's optional.

Local businesses — pubs, bars, restaurants, cafés, and more — register on the platform, get approved, and apply to partner with clubs. Partner venues join matchday check-in campaigns with their own incentive, like 20% off your tab — and they can also offer fans their own standalone deals on the days they choose, so the partnership works midweek, not just on matchday. Fans earn points and the deals; the venue gets footfall; the club earns a transaction fee on every confirmed check-in and offer claim. Details on features for venues.

No — there's no distance limit at all. A London pub can partner with an Istanbul club to become the home of its expat supporters; a café in Cologne can run offers for a fanbase two thousand kilometres away. Diaspora fan communities are one of the strongest reasons venues join.

Every confirmed partner-venue check-in and offer claim books a per-transaction fee the venue owes the club. It's the platform's one real money flow — auctions run on points and deal codes are rewards, so neither is revenue. Game Set Engage takes a commission that decreases as your plan tier goes up.

Any local business with a Google Maps listing: pubs, bars, restaurants, cafés, gyms, hotels, entertainment venues — even a barbershop that wants matchday traffic. Register with your Google Maps link, get approved, and start applying to clubs.

Fans delete their own account in the app: Profile → Delete account, confirm your password, and it happens straight away — there is no waiting period and it can't be undone. You're signed out on every device, and your email address is free to register again immediately. Past participation stays with the clubs, anonymized rather than removed. Club and venue accounts have no delete button — email privacy@gamesetengage.com. Full detail on the account deletion page.

Clubs see engagement analytics — participations, points, unique and repeat participants, top campaigns — plus an aggregated check-in heatmap, never a per-fan location pin. Demographic breakdowns only include fans who chose to share that data by completing the club's Extended Profile survey. Fan emails stay hidden in the dashboard and are only available through a segment CSV export covered by the privacy policy.

Location is collected with consent when a fan checks in, and what the club's dashboard surfaces is the check-in tier — stadium, partner venue, or home — plus an aggregated heatmap. There are no per-fan pins on a map, and data is handled in line with GDPR.

No. The platform sends no marketing email to fans on a club's behalf — there is no built-in email campaign feature. Clubs on City plans and above can export a fan segment as CSV and run their own email campaign, and are responsible for using exported lists lawfully.

Not today — there are no POS, CRM, or ticketing integrations, and we'd rather say that plainly than imply otherwise. API access is available on National plans and above for clubs that want to build against their own data. See how that compares to other platforms on our comparison pages.